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  I totally get that perceptions matter.     But, I think the best thing we can do is work hard from here, turning a fresh new page.  I hope you can give me that chance to earn your trust. 

Thank you SO much for the kind words.  Really appreciated SadisticPeppers.  

Funny!  Thanks for the good wishes! 

Hi Geonerd,  Thanks for the suggestions.  We will indeed do promotions and outreach!      Here is the counterpoint view from within the business ... we sell thousands and thousands of seeds, to new and repeat buyers.  Maybe they're not vocal customers, but they're happy.  (And when they are not...

Hi Catherinew!  Yes.  However, most of our seeds come from our growers that are distributed across the US.  

Hi Scuba-steve,  Thanks for chiming in with your candid comments.    If you think about the big picture of growing hot peppers and where Pepper Joe's fits in, attracting new growers provides a service to the more experienced folks here at THP.  If we are attracting the new growers and getting...

Hi jsschrstrcks.  Definitely insightful comments.  So interesting that your experience aligns with the 2012 issues that I've seen!  (see above).  We will do our best to make sure that is a historical  anomaly.   Really really appreciative of your welcoming approach.  I will be very thankful to...

Thank you for your thoughtful comments, Shorerider.   You're right.     We will indeed do our best to rectify problems as quickly as possible.  I totally understand that new seeds are an insufficient replacement for the effort expended, and am sorry about that.  The good news from our recent...

Thanks so much!   There isn't anything to see yet, but I will let you know.  

Hi Juanitos, thanks for reaching out.  Yes, partnering does require trust for sure.  Makes the world a better place!     Our seed partners get seeds from us to grow.  They have isolation approaches germane to their situations;  typically nets or space.  We do photo or skype check-ins every four...

No, we did not take over Penny's business.  She closed that down.  Pepperjoe.com offered tomato seeds before Penny started her business, so we do continue in that vein with a handful of exotic varieties.   

Thanks Ozzy2001!  I appreciate the open mind.  That's all I can ask.    I'm still figuring out the forensics of that reputation issue myself.  My hunch is that PJ may have had a bad batch of seed packing around 2012/13.  If I look at the comments I've found, that seems to be a flare point...

Thanks for the welcome, Alchmystic!   I confess to be a terminal optimist, so I am hopeful!   Great point JoynersHotPeppers.  That's exactly what we're doing.  It's not a simple process.  We've done this before and are pretty sober about how much heavy-lifting it takes.  If you like, I can send...

Laughing over here.  I'm normally not much of a chatterbox on the phone, but Mike had me going on a pretty wide-ranging set of topics.  Probably says as much about his intellectual curiosity than anything else.  Anyway, happy to catch up with you as well, SavinaRed!  Take care in the new year.   

Hi, just wanted to chime in and introduce myself as PepperJo, new owner of Pepper Joe's.  I've just posted to the Welcome forum if you'd like to learn more about me.   We'd appreciate a fresh look from the chilehead community over the next year or so.  We stand by our seeds, and will send out...

Many many thanks Mike for your counsel and kind words.  We're looking forward to the next chapter!

Thanks so much for the warm welcome!  Take care, LauraJo/PepperJo

Hi!  I wanted to introduce myself as the new owner of Pepper Joe's.  I'd be happy to respond to ideas and questions here in the Vendor Vault.     Specific questions about orders are best sent to our inbox:  customerservice@pepperjoe.com .   Many thanks,  PepperJo     For reference, this is what...

Hi, folks! A few friends suggested that I do an official introduction on THP. So, hello!   You may have heard that Joe Arditi retired from Pepper Joe’s business. Allow me to confirm that rumor. He sold Pepper Joe’s to my husband and me this summer. We consider ourselves so lucky to have joined...