• We welcome content that is not political, divisive, or offensive. If we feel your content leans this way or has the potential to, it may be removed at any time. A hot pepper forum is not the place for such content. Thank you for respecting the community!

I guess someone read my comment...

SadisticPeppers

eXtreme Business
About a month ago, I went and caught a movie at the local theater, the Jupiter 18. Save for the 5 years I lived away from here, it was my theater of choice to go catch a movie, since it was so close to where I lived, and I saw quite a lot there over the years. This last visit a month ago, I was stunned to see how badly the site got, so much so, I ended up writing a scathingly honest comment about it online. Here's the comment I left:
 
"I'm sadly disappointed by the state of this theater. Having lived in Jupiter since 1994, I went to this theater all throughout high school, and saw a ton of awesome movies there: Forrest Gump, the Lion King, Braveheart, the Matrix trilogy, the Lord of the Rings trilogy, the Star Wars re-releases and prequels, and the list goes on. However, with my most recent movie experience there tonight, calling the Jupiter 18 a shadow of its former self would be an improvement over its current state. The concessions area is identical to what it was when the theater was owned by Regal, then Cobb, and Paragon, upon purchasing the location, must've apparently decided to cut the concessions menu options in half. The theater seats are still the same ones that I remember from 15 years back, and the air inside the theater I was sitting in smelled stale and musty, as if the AC hadn't been turned on in almost as long as the seats had been there, and the seats definitely weren't leather, nor were they reclining. And the renovations spoken of on the theater's site, as well as in previous comments are utterly absent, as I couldn't see a single sign of renovation in the theater at all. If they want a nickel's worth of free advice, it would be this: Bite the bullet & close the whole theater down for a month or two, renovate it all in one shot, then re-open it. Otherwise, this location will die a slow, lingering death, while everyone goes to the Cobb at Downtown Gardens."
 
On my way back from the Post Office today, I stopped at the shopping center the theater was at to grab some lunch, and discovered the theater was bought out and was closed down. I checked the website listed on the marquee, and discovered that the theater was being closed down for a few months because the new owners (Cinepolis) were renovating the location from stem to stern, and would be doing a grand re-opening later this year. So either it was a big coincidence that I left the comment a month ago or somebody read at the company my comment and took heed (that or saw a heck of an opportunity). I checked the Cinepolis website as well, and really liked what I saw. If the people who run this company do the Jupiter 18 the same way, I'd be only too happy to go back to it, and not the Cobb theater further down the road.
 
Could be your comment, coincidence, or possibly a combo of both. Company sales rarely happen quickly (gotta take care of the lawyers and accountants, you know), so the sale has probably been in the works for more than a month. Whether they were planning a renovation is anyone's guess, but your comment may have had some influence. Generally, people don't speak up when they see something isn't quite right. It's human nature to think someone else will take care of it or just to get distracted with other things. Smart companies know that if one person speaks up, there are probably many more thinking the same thing who haven't bothered. Case in point - the hot water in the showers at the gym I use stopped working. I kept meaning to say something, but always managed to get distracted and forgot to mention it as I was leaving each night for roughly a two-week period. When it was finally mentioned, the manager was bewildered - how is it that no one complained about it until two weeks passed? The hot water works now. All they needed was one voice to make the fix.
 
"forgot to mention it as I was leaving each night for roughly a two-week period
 
how is it that no one complained about it until two weeks passed?"
 
lol
 
Back
Top