I've had a lot of customers ask me when we are going to get the new website and new labels up and running. To answer that question, I haven't got the foggiest! Our website doesn't really work and our labels are as simplistic as they come. Here is a little bit of insight into these issues:
1) Our shopping cart on http://www.redhawkpeppers.com does not work (and never has). The reason for this is the issues with coding the shipping options. I can ship two bottles anywhere in the U.S. for $5.15. As soon as we add on of our 9 oz. jars for mustard, relish or pepper jams, we can no longer fit it into a small flat rate box. Here's is my thinking, I would rather save my customers money on shipping and customize every order for the optimal shipping method. Call me a nice guy or whatever you'd like. I'd rather have people spending money on product than shipping. . .
2) Our labels.....yes our labels. A certain sauce reviewer here on THP (not naming any names. . . . . *cough* JayT) keeps reminding me that my label artwork is a bit lacking. Here's the deal with that, I'm a forester by training and not a graphics designer. I've briefly worked with several artists on some new designs and nothing has really tickled my pickle. I've had a lot of sauces (...again not naming any names) with very cool artwork that tasted like I wiped a warthog's butt with a rancid habanero. My theory is, I'll let what's in my bottles speak for itself. . .
Overall, I'm very pleased with the way my business has been going and I couldn't ask for a better customer / fan base. It is through the support of goofball chileheads like those here and on other pepper forums that has made my success possible. I can promise you this, my website may not work and my labels may look like my little boy drew them, but I will keep making some awesome fiery goodies . . .always!!!
Thank you all for your support!
Dan Lowenstein, owner
RED HAWK PREMIUM PEPPERS
www.redhawkpeppers.com
www.facebook.com/RedHawkPremiumPeppers
1) Our shopping cart on http://www.redhawkpeppers.com does not work (and never has). The reason for this is the issues with coding the shipping options. I can ship two bottles anywhere in the U.S. for $5.15. As soon as we add on of our 9 oz. jars for mustard, relish or pepper jams, we can no longer fit it into a small flat rate box. Here's is my thinking, I would rather save my customers money on shipping and customize every order for the optimal shipping method. Call me a nice guy or whatever you'd like. I'd rather have people spending money on product than shipping. . .
2) Our labels.....yes our labels. A certain sauce reviewer here on THP (not naming any names. . . . . *cough* JayT) keeps reminding me that my label artwork is a bit lacking. Here's the deal with that, I'm a forester by training and not a graphics designer. I've briefly worked with several artists on some new designs and nothing has really tickled my pickle. I've had a lot of sauces (...again not naming any names) with very cool artwork that tasted like I wiped a warthog's butt with a rancid habanero. My theory is, I'll let what's in my bottles speak for itself. . .
Overall, I'm very pleased with the way my business has been going and I couldn't ask for a better customer / fan base. It is through the support of goofball chileheads like those here and on other pepper forums that has made my success possible. I can promise you this, my website may not work and my labels may look like my little boy drew them, but I will keep making some awesome fiery goodies . . .always!!!
Thank you all for your support!
Dan Lowenstein, owner
RED HAWK PREMIUM PEPPERS
www.redhawkpeppers.com
www.facebook.com/RedHawkPremiumPeppers
