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Google xbox problems. Good reading on how they overheat, melt etc. Like other things microsoft, it was released early with problems, and they dont even know what they are.
You didnt say xbox 360 so im guess its an xbox 1? If thats the case, and you just want to fix it and not replace it, you may be able to install a modchip on it and run a 3rd party dashboard on it. You should be able to find a good modchip for less than $50 now days. check out http://www.xbox-scene.com