"We". How many employees does he have? Did he let everyone one off for the holidays? Seems like a bad time of the year to be letting everyone off and no one left to take care of orders. He should have one employee there to attend to business since he is a year round grower of fresh Florida produce.
I have to apologize. I totally understand now. It's kinda like when you buy new shoes. They put a desiccant pack in the box. "Not for human consumption". What is being said is "Don't eat the package that peppers are in".