I ordered 12 from them last year with no problems at all. This year I have a Fatalli, 2 Red Savina, 1 Bhut Jolokia, 1 Naga Morich and a Devil's Tongue I was able to over winter. This year I ordered 12 more. I got them in 3 days. I had 1 bad Sweet Cherry Pepper so I emailed them, with a picture. I got a reply back, from Janie, the next morning saying another one was on the way. When the box arrived 3 days later I had a healthy new Sweet Cherry and they also threw in a free Chinese Giant Pepper! That's some good customer service! I received this years on April 12 but had to wait until June 1 to put them outside due to weather. They all seem very healthy except the 2 Bhuts seem a bit stressed. They're all over 12" tall right now. I'd take a picture but my camera suffered a major blow to the LCD screen.
Here's a pic of the bad Cherry Sweet they sent me: