At the banks I worked Reg E cases the institutons have always promptly returned all money, even the first 50 the consumer is responsible for.
Bank regulators also check during examinations that banks conform to Red E.
The banks in your area may not conform, just my personal experience and understanding of banking regs.
I just meant PayPal. Due to the fact that they aren't a "bank" it seems unclear whether they are legally subject to the same regs. Either way, glad it was resolved, and my opinion of PayPal stands. Actually, no. It continues to sink. I think they're finally feeling it. They sent me an extensive survey for our business account the other day. First time I've seen one of those. Many of the Likert Scale follow ups were exactly complaints I had, so they're clearly aware.