Aaron Sm said:I ordered a box of mixed sampler peppers from bakers peppers. They arrived yesterday in great shape no mold, rot, or shriveled fruit. No complaints from me.
"Replacement" Policy of our "Fresh Peppers":
1. You the customer MUST take pictures of the "problem" with a time/date stamp on the picture NO LATER THAN 48 HOURS AFTER DELIVERY CONFIRMATION!! PERIOD!! No Exceptions!! Failure to do this will VOID ANY "Replacement" possibility from us. However, taking these pictures DOES NOT guarantee "Replacement".
2. Email the pictures to me at Dale@BakersPeppers.com with the email "Subject Line" of "Problem Pictures".
3. Please include a daytime phone number where you can be reached and your name as well.
4. We will review the information and give you a call on the issue ASAP!
5. IF you are granted "Replacement" product from us, the customer is STILL responsible to pay the "Shipping & Handling" fee to have them shipped out to them again. Baker's Peppers LLC WILL NOT COVER THE SHIPPING & HANDLING ON ANY "REPLACEMENT" PRODUCTS!
At this point anyone saying they got a good order from Baker should have to provide a picture of the peppers and the box with the time/date stamp.