I'm new to this forum, but am in my third year of growing peppers. About 2 months ago, I purchased three seed packets (Carolina Reaper, Red Jellybean, Peter Pepper) from Puckerbutt Pepper Company's website. I received the first two, and instead of the Peter Pepper, I received Red Jelly Devil seeds. I contacted them once via their website, and got no response after 3 days. I recontacted them the same day, and later got one response to each inquiry from 2 different people (One from Curtis, the other from Ed Currie). Both told me they would send the replacement seeds (Ed also offered the option of a refund if I so desired). Once I responded, I was assured new seeds were being sent out that Friday. Another 3 weeks went by, and no seeds. So I emailed them again, and I was sent another email assuring me the seeds would be sent out the Friday of that week. It's been another month now, and I have still not received the seeds or a refund. I'm sure that since I'm a low volume customer, my order gets less attention, but either way, I would expect things to have been cleared up by now. I have had mix ups before with other vendors and have had them corrected in a timely fashion. Hopefully when I contact them later today, I can get a response and have things finally taken care of, but for now it's not looking promising. Hopefully others don't have the same issues I have had.