from what you read on this forum and other places on the web, their customer service sucks, but if you look on their website at the feedback section, all 5 star rave reviews...do you suppose they are being selective with what reviews they receive? (sarcastic) I did order red savina and some other seeds from them last year...the red savinas germinated at 100% but the overall percent germination including the red savinas (5 for 5) germinated at a rate of 26%....not too good...I just chalked up to not knowing about them before I ordered...