Instead of looking at it from a chili standpoint, lets look at it from a different perspective (lets step back and use a dog as an example).
The creator and his business associates made several claims and statements about their new creation.
They shared several images with the public that gave the impression of a certain type to expect from this new creation.
In the beginning they led the public to believe that it was stable enough to produce true. So those who bought into it believed they would be producing just the same.
Instead they should've posted that there could be a variances in the type (only recently has it been amended to reflect this now with a disclaimer).
Most would not take issue if it was just isolated to a color variance (I personally find that cool).
From what I have read here that is not the case. The type is not the same as what the creator and associates have been sharing with the general public.
I don't know how most are giving 'Ed' a pass on this? Was he not the creator? Did he not make some claims? Does he not sell these seeds?
You would figure the one with the answers would at least be a little more vocal. In general, any successful business would more than gladly answer any question their customers or potential customers may have… it's just business 101.
And if the answer is "Only time will tell!"... to most that just does not sit well and I can easily see why this topic went in this direction...
By not speaking up and allowing the general public to go wild… this is what they are making the 'DOG' look like with their perceptions.
And some of you are basically saying "Yeh, it's a dog, ain't it?!?!"… but at the same time this is not what most bought into!
Another example: Lets say that you have your life savings at a bank. And lets just say the market and economy seems to be crashing. Now the only one with the answers is one man (the owner of the bank). He refuses or just remains silent to answer any ligament concerns… how fast would you pull your money out?!?!
I understand that this example is a bit extreme and how is this even relevant?
I grew up with my father instilling in me that "A man is only as good as his word!"… we heard prior and during the seeds being sold… what about now? It's about principle!
@ PJ, I have no issues with you or your company. I am at the beginning stages of germinating the seeds I bought from your company. At this point I have nothing negative to say. Having a customer service background and owning my own business, it amazes me that your partner refuses to address a few ligament question to alleviate some concerns.
If I may kindly offer an advice… instead of JUST adding the disclaimer of having variables in heat, shape, size, color, etc… go beyond that… offer 100% guarantee satisfaction. Albeit it's a headache to deal with, but the lesser of two evils. If I recall correctly, you stated that there is more coming down the pipeline. In the long run it's just good business sense to increase repeat customers!
