LOL, I did say I'll give her the letter as I have it somewhere. I don't. I never asked them to e-mail it or fax it as I know what they would have said, I mean I could be anyone phoning up. I asked if it could be sent to the address on their computer, obviously Con's address. If they'd had bought up a postage issue I would have offered the stamp. The lady was brilliant and said that's fine or she'll deliver it herself on her way home.