Ya know we've been pretty loyal Chrysler customers for well over 2 decades and if it was a matter of it being one dealership with a lousy service manager it would be one thing. But when every service department over that time across this country that I've had to deal with has been that way, I'm just done with Chrysler. Never had to deal with it from Chevy or Ford or Toyota, all were really nice people who wanted to help get your vehicle fixed and back on the road and I'm done stressing over this issue.